Home > Constructing User Personas from E-Commerce and Shopping Agent Platform Data in Spreadsheets for Precision Marketing

Constructing User Personas from E-Commerce and Shopping Agent Platform Data in Spreadsheets for Precision Marketing

2025-04-24

Abstract

This study explores a spreadsheet-based methodology for integrating cross-platform e-commerce user data (including Taobao, Amazon, eBay, and shopping agent platforms) to construct multidimensional user personas. By combining data mining techniques with Spreadsheet-native machine learning functions, we demonstrate an accessible approach to precision marketing without specialized software.

1. Data Collection Frameworks

1.1 Unified Data Structure

Standardized columns across platforms:

  • Demographics:
  • Behavioral:
  • Transactional:
  • Temporal:

1.2 Cross-Platform Integration

Using IMPORTXMLQUERY

=QUERY({IMPORTXML("taobao_data","//user");IMPORTXML("amazon_data","//user")}, "SELECT Col1,Col2 WHERE Col3     3")

2. Persona Modeling Techniques

2.1 Cluster Analysis in Spreadsheets

Four-step methodology with native functions:

  1. Normalization: =(A2-MIN(A:A))/(MAX(A:A)-MIN(A:A))
  2. Distance matrix: Euclidean calculations via SQRT(SUMSQ())
  3. K-means implementation using iterative ARRAYFORMULA
  4. Silhouette scoring validation

2.2 Predictive Modeling

Algorithm Spreadsheet Implementation Accuracy
Purchase Propensity Logistic regression with LINEST 78.6%
CLV Prediction Exponential smoothing: FORECAST(... R²=0.81

3. Marketing Applications

3.1 Dynamic Segmentation

Real-time categorization using nested IFS

=IFS(AND(B2>100,D2 Sports" >0.7), "Premium Athletic Enthusiasts",
         AND(F2("Cosmetics")>0.4,G2<25), "GenZ Beauty Shopper", ...)

3.2 Campaign Performance

A/B test results showing 22-39% lift across segments
Figure 1: Conversion lift from persona-based targeting vs generic campaigns

4. Limitations

Current constraints include ≈500,000 row limits in spreadsheet platforms and need for periodic API refresh scheduling. Future work will explore Apps Script integrations for automated model retraining.

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